FAQs | Social Media Response & Digital

SUPPORT CENTER
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We pride ourselves on the highest level of customer support. Each client is assigned a project manager that will oversee all departments involved in supporting the client to simplify the process. If you are having difficulty reaching your project manager, please use our contact form to let us know an we will reach out to you.

F.A.Qs

No!  You access to the resources is a privilege of hosting membership.

Yes! I can implement a secure form on your site and provide the data in a secure format.  An email message flagging the data entry is sent to the site owner automatically whenever the form is filled out.

Yes.  We have a set of designers that will work with you to determine your likes and the functionality you need so your site fits your needs and esthetics. Your project manager will assist you in sending all necessary information to the design team so they can present you with a conceptual design.

Yes!  We have a team of experts that will interview you, build the campaign and monitor it.  You determine your budget based on how many people you are trying to reach.  We do the market research and develop the content based on our interview.

Yes!  It doesn’t matter who built  it or where it is hosted, we can manage and expand the site for functionality and to engage your client base.

Yes, we can move your site safely from your current host to ours.  There are setup fees involved and those are determined based on the amount of time taken to complete the process.

Having other questions?

REACH US ON FACEBOOK!

You can always visit our Facebook page and send a message with any concern.  You can also contact your project manager who will connect you with the correct department.

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Questions or comments?

Reach out to us using our contact page by completing the form there.
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